Outdoor heat pump
Heating · Cooling · Airflow
Heating and cooling, guided by what your home needs.
Practical HVAC service for homes and light commercial spaces across Vancouver, Portland, and nearby communities.
Tell us what is happening. We’ll help you determine a sensible next step.
Licensed, bonded & insuredVerified legacy business statement
10+ yearsIndustry experience
Homes & light commercialService for varied property needs
Vancouver + PortlandAnd nearby communities
AG / Services
Two systems. One clear path forward.
Repair, maintenance, and replacement guidance for the systems that keep your property comfortable.
Heating services
- Furnace RepairGet help identifying the cause of no heat, weak airflow, short cycling, or unfamiliar furnace behavior.
- Furnace MaintenancePlan a furnace check focused on safe operation, airflow, heating performance, and signs of developing wear.
- Furnace Replacement & InstallationCompare furnace replacement options with attention to sizing, airflow, system compatibility, and installation planning.
- Thermostat ServicesResolve thermostat control, temperature-reading, wiring, setup, and HVAC compatibility questions.
- Water Heater ServicesGet help evaluating no hot water, inconsistent temperature, leaks, noise, or a possible replacement decision.
Cooling services
- AC RepairFind the cause of warm air, weak airflow, repeated cycling, ice, drainage trouble, or unexpected AC noise.
- Air Conditioning MaintenancePrepare an operating cooling system with a condition review covering airflow, drainage, controls, and performance.
- Air Conditioning Installation & ReplacementPlan AC replacement around cooling load, airflow, ductwork, controls, installation access, and paired equipment.
- Heat Pump ServicesDiagnose, maintain, or plan replacement for a heat pump that handles both heating and cooling operation.
- Refrigerant Leak RepairInvestigate cooling loss, recurring ice, hissing, or oily residue that may point to a refrigerant-circuit leak.
- Evaporator Coil ServiceAddress a frozen, dirty, leaking, or underperforming indoor coil without overlooking airflow and refrigerant causes.
From request to visit
A clear next step.
Submitting a request starts a conversation — it does not lock you into work or confirm an appointment.
- 01Start online
Share what’s happening
Send a few details about the symptom and the best way to reach you.
- 02Personal follow-up
Hear from our team
We ask a few focused questions, answer initial concerns, and determine a sensible next step.
- 03If a visit is needed
Get a clear diagnosis
We coordinate the visit, then check the equipment, controls, and airflow to identify the cause.
- 04Before work begins
Review your options
We explain the findings, practical options, and scope so you can decide how to proceed.
Request service
Field evidence
Work, up close.
Equipment and installations from Air Guide’s project library.
Furnace & water heater
Ductless heat pump
Customer notes
What clients shared.
Published customer experiences from Air Guide’s website. New submissions are reviewed before they appear here.
Air Guide Heating & Cooling was amazing! They responded quickly when my furnace stopped working in the middle of winter. The technician was friendly, explained everything clearly, and had the heat running within an hour. I highly recommend them for fast and reliable service.
We had a new AC unit installed last summer, and the whole process was smooth from start to finish. The team was professional, punctual, and left everything spotless. Our home has never been more comfortable. Great value for the quality of work!
I’ve used Air Guide for both heating and cooling maintenance, and they never disappoint. Honest pricing, excellent communication, and real attention to detail. It’s rare to find a company you can trust 100% — these guys are the real deal.
Our small business needed a quick repair on our HVAC system, and Air Guide delivered. They came the same day, fixed the issue without trying to upsell anything we didn’t need, and made sure everything was running perfectly. Outstanding service and honesty!
I couldn’t be happier with the service I received from Air Guide. From the very first call, their team was responsive, professional, and knowledgeable. The technician arrived right on time, explained the work that needed to be done, and answered all my questions in a way I could easily understand. The repair was completed quickly, and my system has been running perfectly ever since. I also appreciate the attention to detail—everything was cleaned up before they left, and they even gave me tips on maintaining my unit to avoid future issues. It’s clear they take pride in their work and genuinely care about their customers. I’ll definitely be calling them again for any HVAC needs and recommending them to friends and family.
Service area
Local service across Vancouver and Portland.
Air Guide serves Vancouver, Portland, and nearby communities. Send your ZIP code and we’ll confirm whether your property is within the current service area.
Vancouver
Portland
Illustrative regional context, not a service boundary. Share your ZIP code to confirm availability.
Vancouver, WA
Portland, OR
Common questions
Before you request service.
A few practical answers about Air Guide’s service area and request process.
Where does Air Guide Heating & Cooling provide service?
Air Guide serves Vancouver, Washington, Portland, Oregon, and nearby communities. Because the surrounding service area is not defined as a fixed list of cities, contact the team with your location to confirm availability for a specific address.
What are Air Guide's regular business hours?
Published business hours are Monday through Saturday, 7:00 AM to 5:00 PM. Sunday hours are not listed. A web request is not an appointment confirmation; the team will contact you about scheduling.
Does Air Guide work on homes or commercial properties?
Air Guide serves residential and light commercial properties. Its documented project experience also includes custom homes, multi-family projects, tenant improvements, and general commercial HVAC work.
What if I am not sure which HVAC service I need?
Choose “Not sure” on the request form and describe what you hear, see, or feel, when it began, and whether heating, cooling, airflow, hot water, or the thermostat is affected. The symptom can then be routed to the most relevant service conversation.
Does submitting the form book an appointment?
No. The form sends and stores your service request so Air Guide can review the details and contact you about scheduling. Use the published phone number if you prefer to speak with the team directly during business hours.
What information should I include in a service request?
Include the main symptom, when it began, whether the system still operates, any unusual sound, ice, water, or odor, and your preferred contact and scheduling information. Do not open electrical, fuel, or refrigerant compartments to collect details.
Can Air Guide help with HVAC installation projects?
Yes. Air Guide's documented work includes furnaces, heat pumps, air conditioners, mini-split systems, ductwork, and rooftop package equipment, along with permit coordination and removal of replaced equipment for recycling where applicable.
Start here
Let’s get your home feeling right.
Tell us what is happening. We’ll help you understand the sensible next step.